An existing energy and telecoms client who runs two retail shops asked MGC to review his merchant card services account which was coming up for renewal.  The client expressed his frustration with the fact that he had never had a review of his Merchant Card charges with his current provider and that they had not been proactive despite the client has been a customer of theirs for many years.  He felt let down that as a small business, he had not been supported especially through the pandemic.

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MGC contacted their preferred Merchant Card Services’ partner, and this is the outcome:

The client’s requirements were:

• Wanted a review and analysis of their current charges.
• Expected to save money.
• Benefit from the latest card payment chip & pin technology.
• A dedicated account manager who was easily contactable.

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The outcome:

• Conducted a review and analysis.
• This resulted in a saving of 32%.
• The client received the latest Chip & Pin machine.
• Benefits from a named dedicated account manager based in the UK.

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If you would like to benefit from a free, no-obligation audit of your Merchant Card Service fees/charges with the additional benefit of first-class customer service, then what are you waiting?

Contact Mark from MGC on 01273 917948 to discuss your current and future requirements.